Online merchandise store
- HeroMart Shipping Information
- How can I find out my tracking information for my HeroMart order?
- My HeroMart order was shipped but my address was incorrect!
- What if I received my HeroMart order but items are missing?
- What if I was shipped the wrong HeroMart order or item?
- What if I never receive my HeroMart order?
- How can I find out about upcoming HeroMart products and promotions?
- How do I purchase a HeroMart item that is out of stock?
- What if I purchased HeroMart apparel in the wrong size?
- Where is there more information about HeroMart's apparel sizes?
- How do I purchase a gift for someone from HeroMart?
- Where do I go if I want to review one HeroMart's products or post suggestions?
- What payment methods can I use for HeroMart?
- How do I make a HeroMart payment?
- What if I gave you an incorrect address for my HeroMart order?
- Why was I charged extra fees for my HeroMart order or delivery?
- Is HeroMart's site secure?
- HeroMart Refund/Return/Exchange Policy
Game Code Help
- What is a HeroMart in-game code?
- Where can I find my HeroMart in-game code?
- How do I redeem my HeroMart in-game code?
- I didn't receive a HeroMart in-game code!
- Can I purchase a HeroMart in-game code separately?
- Can I have my in-game code before I receive my HeroMart order?
Dungeons & Doomknights FAQ
- What is Dungeons & Doomknights?
- How do I play Dungeons & Doomknights?
- What comes with my Dungeons & Doomknights purchase?
- How do I get my Dungeons & Doomknights rewards?
- I have an issue with my Dungeons and Doomknights cartridge!
- What if I want a refund for my Dungeons & Doomknights order?
- What are HeroPoints?
- How do I get HeroPoints?
- How do I redeem a HeroPoints code?
- What can I purchase with HeroPoints in game?
- What if I spent my HeroPoints for the wrong item?
- Can I purchase a HeroPoints code separately?
Moglin Plushies FAQ
- How can I purchase the Moglins plushies?
- What are the rewards being offered for the Moglins?
- How do I get my codes for the Moglin Plushies?
- Can I sell, buy, share, trade or give away a Moglins code?
- How do I give you my address and choose my specific moglins for the Kickstarter?
- When will my Moglins ship for the Kickstarter?
- What is a HeroMart pre-order?
- I placed a pre-order for the HeroMart product I want. Now what?
- What payment methods do you offer for HeroMart pre-orders?
- What if I order other HeroMart products with my pre-order?
- How long will it take for a HeroMart pre-ordered product to be finished?
- Once a HeroMart pre-order is ready to ship, how long do I have to wait for it to reach me?