Once your pre-order is placed, you will receive several confirmation emails – one from HeroMart for placing your pre-order, one from whatever payment processor you used or Shop App, and possibly additional emails from HeroMart that explains all about pre-order, a confirmation to check your address that it is correct, etc.
The pre-order is NOT SHIPPED until we actually have the pre-order product at our Underground Lab (Artix Entertainment's Headquarters.)
Once we receive the pre-order product, process it, and hand it over to the shipping company ship, you will then receive a shipping confirmation email with your tracking number. SO MANY EMAILS...but we want to make sure you are well informed!