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  1. Artix Support
  2. HeroMart
  3. Pre-Order Information

Pre-Order Information

If HeroMart offers pre-orders for a new product, more information can be found here.

  • What is a HeroMart pre-order?
  • I placed a pre-order for the HeroMart product I want. Now what?
  • What payment methods do you offer for HeroMart pre-orders?
  • What if I order other HeroMart products with my pre-order?
  • How long will it take for a HeroMart pre-ordered product to be finished?
  • Once a HeroMart pre-order is ready to ship, how long do I have to wait for it to reach me?
  • How much will shipping cost for my HeroMart pre-order?
  • What if I never receive my HeroMart pre-ordered product after it was released?
  • What if I didn't pre-order a HeroMart product and now want to purchase it?
  • Can I receive the code via email after I place the HeroMart pre-order?
  • What if I pay for a HeroMart pre-order and I change my mind and want a refund?
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