We can only ship an order with multiple HeroMart products (for example, a pre-ordered shirt, a print and a poster) all together. This means you will not receive your other non pre-ordered products until your pre-ordered product arrives at the Underground Lab (Artix Entertainment's HeadQuarters.)
HeroMart will pull aside any pre-ordered product for you to ship once we receive the pre-ordered product. We suggest placing your pre-order separate from other products if you want those products first.