General Artix Help
Artix account, website, and general questions.
![General Questions & Information]()
General Questions & Information
- Ticket Wait time & Volume Announcement
- How can I play the Artix Games?
- How do I report a site to Artix Entertainment that is scamming/phishing/stealing, etc?
- Artix Entertainment Rules
- Artix Entertainment Refund Policy
- Artix Entertainment Terms of Service
![Artix Account Frequently Asked Questions]()
Artix Account Frequently Asked Questions
- Artix Account Login Problems?
- Is an Artix Account required to play Artix games and how do you create one?
- How do I purchase and spend Artix Points for my Artix Account?
- Where are the Artix Points I purchased for my Artix Account?
- How can I change/confirm my Artix Account email, change my password, name, etc?
- How do I spend Artix Points for a game upgrade/package for the Artix Games?
![Account Help]()
Account Help
- Reset your Artix Account Password
- My Artix Account is hacked, stolen or lost!
- My Artix Account is disabled!
- How do I get my Artix Account back if I disputed payments?
- How can I delete my Artix Account?
- Keep your Artix Account secure!
![Payment Help]()
Payment Help
- How do I purchase and redeem an Artix Points Gift Certificate?
- Artix Points Packages
- Artix Game Payment Packages
- Artix Points Frequently Asked Questions (FAQ)
- I have a failed/declined payment issue for Artix Points!
- I have an unauthorized, fraudulent or duplicate payment for Artix Points!
![Battle Concert Series FAQ]()
Battle Concert Series FAQ
- What is the Battle Concert Series?
- How long does each Battle Concert event last?
- What happened to the Battle Concert Arena in AdventureQuest 3D?
- How does the AQ3D Battle Concert work?
- How do I join the Battle Concert Event for AQ3D?
- How do I join the Battle Concert Event for AQWorlds?
![Games Launcher Frequently Asked Questions]()
Games Launcher Frequently Asked Questions
![Official Discord Frequently Asked Questions]()
Official Discord Frequently Asked Questions
- What is the official Discord for Artix Games?
- How do I join the Artix Games Discord?
- How do I become a moderator for the Artix Games Discord?
- What are the Artix Community Guidelines?
- I got muted on the Artix Games Discord, how do I get unmuted?
- Do you offer support via the Artix Games Discord?
![Zendesk Frequently Asked Questions]()
Zendesk Frequently Asked Questions
- What is Zendesk?
- How do I create a ticket to contact support?
- How long will it take for Artix Support to respond to my ticket?
- How do I update my ticket?
- How do I check my previous tickets?
- A Zendesk profile was automatically created for me, how do I login?