If you would like to link or unlink a DragonFable account to/from an Artix Account, we are happy to help!
Here are the steps on how to link a DragonFable account to an Artix Account:
- Go to our Portal Site and login to your Artix Account
- Click on My Account under your Artix Account profile
- Under the Account Menu to the left of the page, click on Link Game Accounts
- Select the Artix Game for the account you would like to link to your Artix Account - choose DragonFable
- Enter your DragonFable account name and Password
- Click Link to Master Account - your Artix Account is a "Master Account"
Here are steps how to unlink a DragonFable account from an Artix Account:
- Go to our Portal Site and login to your Artix Account
- Click on My Games under your Artix Account profile - this is also the page that comes up after you login to your Artix Account
- Click on the big yellow button for your DragonFable account - you can only unlink a DragonFable account from an Artix Account if Artix Points have not been spent for upgrades!
- Click on Unlink Game Account on the right side of the page
- Confirm that you would like to unlink your DragonFable account from your Artix Account by clicking "Yes Remove the Link." If you do not want to unlink your account, please click "No, do not change it."
- Your DragonFable account is now linked or unlinked to/from your Artix Account.
Please note, we usually cannot unlink a DragonFable account from an Artix Account if Artix Points are spent. Usually there is no reason to unlink an account. If any payments are made to an account, we have to keep track of your payment history. If you have a linking issue, please contact Artix Support.
Also, we do not allow players to link other players/friends' DragonFable accounts to their Artix Account as we do not allow account sharing. You can always purchase an Artix Points Gift Certificate if you would like to purchase Artix Points for someone.