If you would like to link or unlink an Artix Game account to/from an Artix Account, we are happy to help!
Here are the steps on how to link an Artix Game Account to an Artix Account:
- Go to our Portal Site and login to your Artix Account
- Click on My Account under your Artix Account profile
- Under the Account Menu to the left of the page, click on Link Game Accounts
- Select the Artix Game for the account you would like to link to your Artix Account
- Enter your Artix Game Account name and Password
- Click Link to Master Account - your Artix Account is a "Master Account"
Here are steps how to unlink an Artix Game account to an Artix Account:
- Go to our Portal Site and login to your Artix Account
- Click on My Games under your Artix Account profile - this is also the page that comes up after you login to your Artix Account
- Click on the big yellow button for the Artix Game Account you would like to unlink - you can only unlink an AdventureQuest Worlds, DragonFable, MechQuest or AdventureQuest account from an Artix Account and only if Artix Points have not been spent for upgrades!
- Click on Unlink Game Account on the right side of the page
- Confirm that you would like to unlink your Artix Game Account from your Artix Account by clicking "Yes Remove the Link." If you do not want to unlink your account, please click "No, do not change it."
- Your Artix Game Account is now linked or unlinked to/from your Artix Account.
Please note, we usually cannot unlink an AQWorlds account from an Artix Account if Artix Points are spent. Usually there is no reason to unlink an account. If any payments are made to an account, we have to keep track of your payment history. However, if you have a linking issue, please contact Artix Support.
Also, we do not allow players to link other players/friends' AQWorlds accounts to their Artix Account as we do not allow account sharing. You can always purchase an Artix Points Gift Certificate if you would like to purchase Artix Points for someone.