Submit a request – Artix Support

Please choose the Artix Game, Department or Area you need help with:

Your email address

Help Category

Please choose the type of help you need.

Buyer Name

Please provide the first and last name of the buyer who purchased the upgrade/package/order, if applicable.

Buyer Email

Please provide the buyer's email address for the buyer who purchased the upgrade/package/order, if applicable.

Tracking Number of Shipment

Please enter the tracking number of your HeroMart order shipment.

Gift Certificate / In-Game Code / HeroPoints Code

Please the enter the code that you need help for.

Description

Please describe your issue in detail and include as much information as possible to resolve your issue. Please do not submit more than one ticket for the same issue.

Attachments

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Submit New Support Ticket