Super Hero MMO
Frequently Asked Questions (FAQ)
- HeroSmash Login Problems?
- Reset your HeroSmash password
- Where are the Artix Points/SmashCoins that I purchased for HeroSmash?
- How can I change/confirm my HeroSmash account email, change my password, name, etc?
- Why is my HeroSmash character muted or banned?
- Artix Entertainment Refund Policy for HeroSmash
- My Artix account I use for HeroSmash is hacked, stolen or lost!
- My Artix account I use for HeroSmash is disabled!
- How do I get my Artix Account I use for HeroSmash back if I disputed payments?
- I lost my HeroSmash equipment, items, SmashCoins, etc!
- Can I delete my Artix account or HeroSmash characters?
- Can I change my HeroSmash character names?
- How do I purchase and spend Artix Points for SmashCoins in HeroSmash?
- I have a failed/declined payment issue in HeroSmash!
- I have an unauthorized, fraudulent or duplicate payment in HeroSmash!
- I need help with my SMS/phone payment for HeroSmash!
- How do I purchase Artix Points for a friend/relative to use for HeroSmash?
- How do I pay with a credit/debit card for HeroSmash?
- How does HeroSmash work?
- I have a technical problem with HeroSmash!
- How do I report a bug for HeroSmash?
- Can I get a virus from HeroSmash? No!
- Can I play HeroSmash on other devices?
- How do I fix lag problems in HeroSmash?