Artix Support does not offer support via the Artix Games Discord server. If you need help with an account, payment or other issue, please submit a ticket here.
We have an entire team of Discord moderators who can assist you with any questions you have regarding the Discord server or general game questions. You can also report players breaking the Community Guidelines to them.
There is a channel under IMPORTANT that you can view once you join the server with helpful information:
Please do not tag any Artix Entertainment staff members that are not Discord moderators. Tagging them, direct messaging them, or attempting to add them to your friend's list over and over again can be considered harassment and action such as a mute or ban may have to be taken against your Discord account.