I am having a problem with my Kickstarter purchase, how do I get help? April 03, 2019 19:56 Updated Here is Kickstarter’s support page for troubleshooting a payment issue. Related articles What if I change my mind and want a refund for my Kickstarter pledge? What if I have a specific question or issue with the NES game or any other Artix Games? I can’t pledge via the Kickstarter, is there any other way to get this game?