If you purchased a HeroMart item and did not receive your HeroPoints code, we can help!
Please check your package in case your packing slip is still in the package or fell out. Your HeroPoints code is printed on the packing slip.
If you checked again and didn't receive your packing slip, please contact Artix Support and make sure to choose HeroMart for the department you need help with.
Also, please make sure your the HeroMart product(s) that you chose to purchase came with HeroPoints. Here are the current HeroMart products that come with HeroPoints.
If you received 6 free HeroPoints in AQWorlds due to a limited bonus, please check your inventory as that is where your HeroPoints were automatically placed.