Once your order is shipped, a shipping confirmation email is emailed to whatever email you provided to us when you placed your order.
Please check your email and then click on the tracking number link in your email that you will receive from the shipping company. Your tracking number will give you more information on your package. A tracking number may not update (and can say 'NOT FOUND') until the shipping company picks up your order and scans the package into their system.
ATTENTION INTERNATIONAL CUSTOMERS:
If duties or taxes are assessed regarding your package, most countries will collect a customs clearance and delivery fee from the recipient, in addition to the duties and taxes. This fee is authorized by international postal agreements to reimburse the delivery service for the costs it incurs in clearing the items through customs and collecting duties at the time of delivery. The duties, taxes, and fee, if applicable, are NOT included in the postage paid by the mailer.
The customer is responsible for any additional shipping charges that may be necessary. If a customer gives us the wrong shipping address, and the item(s) are shipped, the customer is responsible for paying the new shipping amount once we receive the item(s) back to the underground lab (Artix Entertainment's headquarters.)